For Immediate Release: Monday, July 7, 2008
Contact: Michael Shaw (978) 232-8950

Outstanding Service Earns National Award for Third Year in a Row

Business & Professional Exchange, Inc. Wins ATSI Award of Excellence

Business & Professional Exchange, Inc. (BPE), of Beverly, MA a 24/7 call center and answering service has been honored with the exclusive 2008 Award of Excellence for the third year in a row. The award is presented annually by the Association of TeleServices International (ATSI), the industry’s trade association for providers of telecommunications and call centre services including telephone answering and message delivery. BPE was presented with the award at ATSI’s 2008 Annual Convention held at the Hyatt Regency Hotel, in St. Louis, MO.

After six months of intensive testing, an independent panel of judges scored callhandling skills such as courtesy, response time, accuracy and overall service to their clients, the cornerstones of the call management industry. If a company scored 80%
or better in ALL categories, they are presented with the coveted Award of Excellence.

"We're excited to receive this award for the third consecutive year. It really demonstrates our commitment to providing the best possible customer service to our clients," says Michael Shaw, President of BPE.

“The Award of Excellence is a ‘mystery shopper’ program that provides independent testing for quality assurance in customer service levels.” says ATSI President Allan Fromm. “We congratulate Business & Professional Exchange, Inc. for their achievements.”

ATSI extends its congratulations to the staff of Business & Professional Exchange, Inc. on their proven quality service to their customers.
To learn more about Business & Professional Exchange, Inc., please visit http://www.bpeinc.com
To learn more about ATSI, please visit http://www.atsi.org or contact Charlene Glorieux, (866)896-2874.