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Written by Shawn Barratt
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Thursday, 16 February 2012 17:47 |
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BPE has partnered with OnPage to bring reliable secure messaging to our customers!
Not only is OnPage HIPAA HITECH compliant, and the only paging method that give TRUE 2 Way delivery confirmation, but it also allows our pager-carrying clients to carry only 1 device!
OnPage is an application you install on your smartphone (iPhone and Blackberry devices currently supported, Android coming soon!) that BPE has a direct communication gateway to.
- Saves Money - Guaranteed lower rates than traditional pager services
- Eliminates Multiple Devices - Lets you consolidate functions and devices to just one, your smartphone
- Confirmations - Know when a page is delivered, read or replied to
- Zero IT Cost - Eliminate infrastructure and hardware maintenance with completely hosted service
- Optional OnPage Web Management Console - A web based pager dispatch system to manage contacts, track receipt, delivery and read confirmations
- Easy Integration- Able to integrate with your existing on-call system
- Global Connectivity - Works where ever you have cellular or wireless (wi-fi) coverage
- Multiple Methods of Messaging - Send or receive a page via email, phone, pager, web or from the application itself
- Reliable Service - Secure and private cloud computing that functions during the most challenging of times
- Virtual Pager - Mimics the functionality of a traditional pager with continuous alerts until pager message is acknowledged
- Dedicated Inbox & Outbox- Pager alerts rise above the clutter of routine emails, SMS and phone calls
- Carrier Agnostic - Works on all carriers
- History of Priority of Messaging - Onset Technology has years of emergency and priority messaging experience
Isn't everything is always better on one device?
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Written by Administrator
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Friday, 03 September 2010 12:30 |
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Press Release from ATSI
Outstanding Service Earns National Award
Business & Professional Exchange, Inc. wins ATSI Award of Excellence
Business & Professional Exchange, Inc. of Beverly, MA has been honored with the exclusive 2010 Award of Excellence for the fifth consecutive year. The award is presented annually by the Association of TeleServices International (ATSI), the industry’s trade association for providers of telecommunications and call centre services including telephone answering and message delivery. Business & Professional Exchange, Inc. was presented with the award at ATSI’s 2010 Annual Convention held at the Westin Gaslamp Quarter, San Diego, CA.
After six months of intensive testing, an independent panel of judges scored call-handling skills such as courtesy, response time, accuracy and overall service to their clients - the cornerstones of the Call Management Industry. If a company scored 80% or better in ALL categories, they are presented with the coveted Award of Excellence
"The training the agents of ATSI members receive in preparation for professionally handling these test phone calls is the best assurance that an Award of Excellence Winner is a high quality provider of telephone answering services!" says ATSI President Larry Goldenberg.
Now a five-time winner, Business & Professional Exchange, Inc. earned the Gold Award for five consecutive years. ATSI extends its congratulations to the staff of Business & Professional Exchange, Inc. on their proven quality service to their customers.
About ATSI
The Association of TeleServices International was founded in 1942 as a national trade association representing live answering services. ATSI now encompasses companies across the United States offering specialized and enhanced operator based services including: call centers, contact centers, inbound telemarketing (order entry), paging, voice messaging, emergency dispatch, fax, and internet services among others.
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Last Updated on Friday, 03 September 2010 16:17 |
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Written by Administrator
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Thursday, 20 March 2008 00:00 |
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For Immediate Release: Monday, July 7, 2008
Contact: Michael Shaw (978) 232-8950
Outstanding Service Earns National Award for Third Year in a Row
Business & Professional Exchange, Inc. Wins ATSI Award of Excellence
Business & Professional Exchange, Inc. (BPE), of Beverly, MA a 24/7 call center and answering service has been honored with the exclusive 2008 Award of Excellence for the third year in a row. The award is presented annually by the Association of TeleServices International (ATSI), the industry’s trade association for providers of telecommunications and call centre services including telephone answering and message delivery. BPE was presented with the award at ATSI’s 2008 Annual Convention held at the Hyatt Regency Hotel, in St. Louis, MO.
After six months of intensive testing, an independent panel of judges scored callhandling skills such as courtesy, response time, accuracy and overall service to their clients, the cornerstones of the call management industry. If a company scored 80%
or better in ALL categories, they are presented with the coveted Award of Excellence.
"We're excited to receive this award for the third consecutive year. It really demonstrates our commitment to providing the best possible customer service to our clients," says Michael Shaw, President of BPE.
“The Award of Excellence is a ‘mystery shopper’ program that provides independent testing for quality assurance in customer service levels.” says ATSI President Allan Fromm. “We congratulate Business & Professional Exchange, Inc. for their achievements.”
ATSI extends its congratulations to the staff of Business & Professional Exchange, Inc. on their proven quality service to their customers.
To learn more about Business & Professional Exchange, Inc., please visit http://www.bpeinc.com
To learn more about ATSI, please visit http://www.atsi.org or contact Charlene Glorieux, (866)896-2874.
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Last Updated on Saturday, 04 September 2010 10:24 |
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