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Answering Service / Message Taking |
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 Our Live Answer Messaging Services are key in running your office smoothly.
Whether it's after hours or just a busy business day, our telephone service representatives are ready and waiting to assist you and your customers. We strive to achieve the utmost efficiency is our calls; over 70% are answered with 30 seconds of the first ring. In an average month our agents answer nearly 135,000 calls.
Here's a look at how BPE's Live Answer Messaging takes place:
How Business & Professional Exchange Answers Your Calls
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When your clients and customers call in to BPE, our agents can immediately see your personal greeting, the current state of your office, and any important messages.
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| From here agents are able to access your customized script. Each script is personal to you and the information you want to receive from each caller. |
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- Now, your message is ready for DISPATCH to whomever you choose. Our dispatchers give a thorough final check over the message, determine its urgency, and send the message over via email, fax , text message, or directly to your phone or pager. It is fast, efficient, and hassle free.
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Already a Customer of Ours? Log In to Access your Messages.
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